Online Review Management

Collect 5-star reviews on autopilot

Ask every customer at the moment they are happiest, chase the ones who forget, and keep every review you collect in one dashboard — without anyone on your team remembering to do it.

Review management dashboard showing incoming 5-star reviews
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New domains tracked daily
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Live chat, English & French
Ask at the right moment

Timing is the whole game

A review request sent two days after the customer got value converts. The same request sent after they paid does not. Govarova watches for the moment and asks for you.

  • Automated requests, triggered by real events
  • Email requests, sent on your behalf
  • One click to review — no login, no survey
Review management dashboard showing incoming 5-star reviews
Never lose a review to silence

Recover the non-responders

Most people mean to leave a review and then forget. A single polite follow-up recovers a large share of them, and Govarova sends it without anyone having to remember.

  • Smart follow-ups on non-responders
  • One dashboard for every review you collect
  • AI-drafted replies to every review, good or bad
Review management dashboard showing incoming 5-star reviews
At a glance

Everything Online Review Management gives you

  1. Automated requestsAsk for reviews at the exact right moment.
  2. Email requestsSent for you, on the event that earned them.
  3. Smart follow-upsRecover reviews from people who forgot.
  4. Unified dashboardEvery review you collect, in one place.
  5. AI reply draftsRespond to every review within 48 hours.
  6. Review link generatorOne click from the ask to the review box.
  7. QR codesFor receipts, packaging, and the counter.
  8. Rating schemaPut the gold stars in your search result.
How it works

Three steps, then it runs itself

No implementation project, no onboarding call you have to sit through.

  1. 1

    Ask at the right moment

    The request goes out two to three days after the customer got value — not after they paid, which is a different thing entirely.

  2. 2

    Recover the ones who forget

    Most people mean to leave a review and never get round to it. One polite follow-up recovers a large share of them, sent without anyone remembering.

  3. 3

    Manage every review in one place

    Every review you collect in a single dashboard, with an AI-drafted reply waiting for each one.

Who it is for

Built for the way you actually work

Local and service businesses

Reviews are how customers find you and how they choose you. Everything else is secondary.

E-commerce

A product with reviews outsells an identical product without them. The only question is whether you asked.

SaaS

Prospects read your review replies more carefully than your reviews. It is where they learn how you behave under pressure.

What changes

The numbers that matter

48hReply window that matters
1 clickFrom ask to review
2-3 daysAfter value — the moment to ask
Every platformOne dashboard
By hand vs with Govarova

What you are actually replacing

The left column is how most teams do this today. It works — it just costs a person a week.

Doing it manually compared with Review Management
Job to be doneBy handReview Management
Asking for reviewsWhen someone remembersAutomatic, at the right moment
Chasing non-respondersNever happens
Managing several platformsFour loginsOne dashboard
Responding to reviewsSporadicallyPrompted, with AI drafts
Review gatingTempting, and against policyAsk everyone — it converts better
WordPress Shopify WooCommerce Webflow Custom HTML
FAQ

Common questions

Most teams see the first wave within a week, because the requests go out on real customer events rather than when somebody remembers. The compounding effect takes a quarter.
Today Govarova collects reviews on your own Govarova page and manages them there — the requests, the follow-ups, the replies and the display widget. Reading your existing reviews back from Google, Facebook and Yelp is built and waiting on those platforms’ API approval; it is not switched on yet, and we would rather say so than let you find out after you have paid.
No, and you should not want to. Review gating — asking only satisfied customers — is against Google policy and readers can spot the pattern. Ask everyone; a 4.6 average with real criticism converts better than a suspicious 5.0.
Yes. Govarova drafts a reply for every review, and you approve or edit it. Prospects read your replies more carefully than your reviews, because that is where they learn how you behave when something goes wrong.
Two to three days after the customer got value — not after they paid. Those are different moments, and confusing them is the most common reason review campaigns underperform.
Not yet — review requests go out by email today. The QR code is the offline equivalent and it works well on a receipt, on packaging, or at the counter, where a link in an email cannot reach.
Yes — pair this with Social Proof to display them, and add rating schema so the stars appear in your Google result too.
Especially well. For local and service businesses, reviews are both how customers find you and how they choose you.
You get alerted immediately and a draft response is prepared. A well-handled one-star review is more persuasive to a reader than a wall of fives.
Yes. Every paid Govarova plan includes all thirteen products; they differ by seats and volume, not by which products you may use. GoFree includes six of them.

Register & start — free

Every paid plan includes all thirteen products. No credit card required.